SentriKey Showing Service™

Web and Mobile Platform

The leaders at SentriLock had envisioned a system that allowed real estate agents to follow the entire lifecycle of their showings. They could see everything from what happened during scheduling to when the lockbox was accessed. With a talented, experienced, and well-trained internal staff, they needed some additional help brought in to turn their vision into reality. As an established long-term partner, they came to us for help and what came from it was really special.

Problem

SentriLock is a worldwide leader in lockboxes, access management, and technology. They have provided agents, contractors, photographers, painters, and others access to properties through their lockboxes.

While their lockboxes are great, and their system is functional, they didn’t offer agents a way of scheduling, providing feedback on, or gathering insight on their listings. Until now.

The leaders at SentriLock had envisioned a system that allowed real estate agents to follow the entire lifecycle of their showings. They could see everything from what happened during scheduling to when the lockbox was accessed.

With a talented, experienced, and well-trained internal staff, they needed some additional help brought in to turn their vision into reality. As an established long-term partner, they came to us for help and what came from it was really special.

Solution

The initial task was to break up how we were going to complete this. Instead of a new standalone app, it needed to be placed within their existing infrastructure.

Their teams had already begun re-writing their web platform, so it made sense to leverage that new work and continue to expand on it. We had to get creative when it came to the back end of the Showing Service.

Because of their existing internal infrastructure, data, and existing applications, we created a hybrid platform so we could reuse a lot of the data that was already in their system. To help modernize and plan for the future, we created completely new microservices for the Showing Service.

We built the platform in languages and frameworks that were comfortable for their internal teams to eventually take over. We worked hand-in-hand with their wonderful QA team to ensure requirements were met and the system was great to use.

As a result of the work we completed, we’ve opened new gateways for revenue, created new standards for their APIs, and build out re-usable components so the system can be expanded even further.

Features

Some of the features we created for this platform:

  • Daily showing itinerary builder
  • Feedback forms and reminders
  • Custom notification configurations
  • Automated SMS messages
  • Reporting platform

Technology

Languages & Frameworks

Being a hybrid system, various frameworks, languages, and components were used, including:

  • Angular
  • Java
  • MySQL
  • Node.js
  • Objective-C
  • PHP
  • Swift

Platforms

Our expertise helped create an efficient hybrid platform using:

  • Google Cloud PubSub
  • Google Cloud SQL
  • Google Kubernetes Engine
  • Twilio
SentriKey Showing Service and SentriKey Real Estate are registered trademarks of SentriLock, LCC. Used with permission.