We act as your external engineering partner for client-specific integrations and customizations — so your core team never gets pulled off the roadmap.
WHAT THIS ENGAGEMENT IS
When your enterprise clients need custom integrations, API connections, or platform customizations, we handle the scoping, building, testing, and documentation — working within your standards and your deployment pipeline.
Your product team stays focused on the core platform. Your sales team stops saying "not right now" to integration requests. And every customization we build is documented well enough for your team to maintain.
Weeks 1–3 (one-time)
Before we build anything, we establish the operating model: how integration requests get submitted, scoped, prioritized, and tracked. We learn your platform architecture, coding standards, deployment pipeline, and documentation expectations.
2–5 days per request
When a client integration request comes in, we run it through a structured intake process: define requirements, assess complexity, estimate effort, and flag risks. You approve the scope before we start.
Varies by complexity
We build the integration within your codebase or as a standalone service, following your standards. Includes automated tests, error handling, and performance validation. We submit for your team's code review.
1–2 days after approval
Every integration ships with clean documentation: what it does, how it works, how to configure it, and how to troubleshoot it. Designed so your internal team can maintain it without us.
Production-ready integrations built to your standards, tested, and deployed through your pipeline. Connects your platform to client systems or third-party services. You'll use it for closing enterprise deals and expanding platform capabilities.
Learn MoreClean, internal-facing documentation for each integration: architecture, configuration, troubleshooting, and known limitations. Written for your engineers. You'll use it for internal maintenance and onboarding new team members.
Learn MoreA repeatable system for receiving, scoping, and prioritizing integration requests. Protects your core team from scope creep. You'll use it for sales conversations and internal prioritization.
Learn MoreVisibility into active integrations: what's in progress, what's delivered, and what's queued. Regular cadence, format that works for your team. You'll use it for client communication and resource forecasting.
Learn MoreYou need a single one-time integration built. Your core platform isn't stable enough to build on top of. You don't have enterprise clients requesting integrations yet.
For a one-time integration, that's a development project — let's scope it directly. For platform stability, start with a Technical Assessment. This model is designed for existing demand, not speculative capability.
Enterprise clients are requesting custom integrations as a condition of signing or renewing. Your product team keeps getting pulled off roadmap work. You're saying "no" to integration requests because you don't have bandwidth. You want to scale integration capabilities without scaling headcount.
We start with the operating model setup — usually a 2–3 week onboarding to learn your platform and establish the intake process.
“Having Seven Hills as our integration partner means we can say "yes" to enterprise clients without pulling our core team off the product roadmap. It's transformed our sales conversations.”
During setup, we learn your stack, standards, and review process. Every integration goes through your normal PR review.
If something doesn't meet your bar, it doesn't ship. We treat your code review process as the quality gate — same as any internal engineer would. Over time, we internalize your patterns and the review cycle gets faster.
Either. Some clients want integrations in their platform repo. Others prefer standalone microservices.
We adapt to your architecture and preferences. Both models work — the choice depends on your deployment strategy, security requirements, and how you want to manage the integration lifecycle.
Simple integrations take 1–2 weeks. Complex ones take 3–6 weeks. We provide estimates during scoping.
Simple integrations like standard API connections and data syncs are usually 1–2 weeks. Complex ones involving custom workflows or multi-system orchestration take 3–6 weeks. You always get an estimate before work begins.
Yes. The model is designed to flex. Some months 3 requests, other months zero. No idle capacity charges.
You're not paying for idle capacity — you're paying for integrations as they're scoped and approved. The operating model stays in place so we can ramp up or down without setup overhead.
If we discover architectural issues during integration work, an assessment can identify what needs to be addressed.
As integration demands reveal patterns, that insight feeds back into your product roadmap.
We'll start with the operating model setup — usually a 2–3 week onboarding to learn your platform and establish the intake process. After that, we're ready to receive integration requests.
